Gathering information on foreign service providers
Last update
Some consumers and businesses are reluctant to use foreign service providers as they are unaware of the requirements that foreign service providers must meet in their country of origin.
In order to properly inform and enable them to compare service offers on EU level, Luxembourg provides assistance in gathering information on these topics.
Resident businesses and consumers may obtain information from the following Luxembourg bodies and administrations:
Who is concerned?
How to proceed
Competent bodies & administrations
Businesses established in Luxembourg may contact:
- either Enterprise Europe Network at the Chamber of Skilled Trades and Crafts (Chambre des Métiers);
- or the House of Entrepreneurship, an initiative by the Luxembourg Chamber of Commerce.
Consumers living in Luxembourg may contact:
Available information
Businesses and consumers who are purchasing cross border services can obtain general information on:
- mandatory requirements for service providers in their home country (e.g. if the foreign service provider is subject to a business permit in his home country or if he is subject to specific business-related qualifications to carry out his trade or profession etc.);
- possible means of recourse in the event of a dispute between the supplier and the recipient of the services;
- the contact details for associations or organisations providing assistance in the Member State of the service provider.
Who to contact
Enterprise Europe Network
-
Chamber of Skilled Trades and Crafts Enterprise Europe Network
- Address:
-
2, Circuit de la foire internationale
L-1347
Luxembourg-Kirchberg
Luxembourg
B.P. 1604 / L-1016
- Phone:
- (+352 ) 42 67 67-366
- Fax:
- (+352) 42 67 87
- Email address:
- een@cdm.lu
- Website:
- http://www.enterprise-europe.lu/
House of Entrepreneurship
-
House of Entrepreneurship
- Address:
- 14, rue Erasme L-1468 Luxembourg Luxembourg
- Phone:
- (+352) 42 39 39 - 330
- Email address:
- info@houseofentrepreneurship.lu
Open Closes at 17.00
- Wednesday:
- 8.30 to 17.00
- Thursday:
- 8.30 to 17.00
- Friday:
- 8.30 to 17.00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8.30 to 17.00
- Tuesday:
- 8.30 to 17.00
European Consumer Centre
-
European Consumer Centre
- Address:
- 271, route d'Arlon L-1150 Luxembourg Luxembourg
- Phone:
- (+352) 26 84 64-1
- Fax:
- (+352) 26 84 57 61
- Email address:
- info@cecluxembourg.lu
Closed ⋅ Opens tomorrow at 9.00
- Wednesday:
- 9.00 to 13.00
- Thursday:
- 9.00 to 16.00
- Friday:
- 9.00 to 16.00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 9.00 to 16.00
- Tuesday:
- 9.00 to 16.00
Opening hours and telephone reception hours:
Monday to Friday from 09.00 - 16.00, except on Wednesdays (09.00 - 13.00).
Related procedures and links
Links
Legal references
relative aux services dans le marché intérieur
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