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Luxembourg Import Declaration

Last update 06.10.2020

Importing goods into Luxembourg which originated from a non-EU country is subject to customs duties. These duties vary according to the origin and nature of the goods.

The importing business must declare or have its goods declared electronically via the Customs and Excise Agency's eDouane Import/Export system.

Any business importing goods into Luxembourg must declare its imports to the customs authorities, as well as the value of the goods, where applicable.

The business may resort to use of customs agencies for the customs formalities.

Approved economic operators have access to certain facilities when filing their customs declarations.

Preliminary steps

For a business to be able to declare its imports, it must have:

access to the eDouane applications;
its Economic Operators Registration and Identification (EORI) number;
the tariff code of the goods imported.

Import declaration

The importing business or its representative must file an import declaration online via the eDouane Import/Export system.

Should the electronic eDouane system be unavailable, the applicant may, upon consultation with the relevant customs office, file a single administrative document (SAD) in paper form.

Customs duties / VAT

Upon lodging the import declaration, the business must pay the customs duties.

If the importing business does not have a Luxembourg VAT number, then the VAT is payable at the time of the import.

If the importing business has a Luxembourg VAT number, the VAT payment may be postponed.

However, the goods imported must be mentioned in the following VAT declaration to the Registration Duties, Estates and VAT Authority (Administration de l'enregistrement, des domaines et de la TVA).

Online services

Système eDouane Import / Export

Customs and Excise Agency

Customs and Excise Agency

Address:

Luxembourg

Phone:

(+352) 2818 2818

Email address:

douanes@do.etat.lu

Website:

https://douanes.public.lu/fr.html
Technical Support Department

Address:

Croix de Gasperich L-1350 Luxembourg Luxembourg
BP 1122, L-1011 Luxembourg

Phone:

(+352) 2818 - 4515

Fax:

(+352) 2818 - 4110
Customs Office Luxembourg - Excise Department

Address:

1, rue in Bouler (Croix de Gasperich) L-1350 Luxembourg Luxembourg
BP 1432, L-1014 Luxembourg

Phone:

(+352) 49 88 58 429

Fax:

(+352) 49 88 58 400

Monday to Friday from 08.00 - 17.00
Caisse centrale

Address:

3, rue des Prés L-7561 Mersch Luxembourg
BP 182 L-7502 Mersch

Phone:

(+352) 27 48 84 88

Fax:

(+352) 27 48 83 00

Email address:

caisse.centrale@do.etat.lu

Website:

https://douanes.public.lu/fr.html

Monday to Friday from 08.00 - 17.00
Customs and Excise Directorate

Address:

22, rue de Bitbourg L-1273 Luxembourg Luxembourg
BP 1605, L-1016 Luxembourg

Phone:

(+352) 28 18 28 18

Fax:

(+352) 28 18 92 00

Email address:

ida@do.etat.lu

Website:

https://douanes.public.lu/fr.html
Disputes and Cooperation Department

Address:

22, rue de Bitbourg L-1273 Luxembourg Luxembourg
BP 1605, L-1016 Luxembourg

Phone:

(+352) 28 18 28 18

Fax:

(+352) 28 18 92 00

Email address:

henri.nimax@do.etat.lu
Customs Department

Address:

22, rue de Bitbourg L-1273 Luxembourg Luxembourg
BP 1605, L-1016 Luxembourg

Phone:

(+352) 28 18 28 18

Fax:

(+352) 28 18 92 00
Luxembourg - Airport (Cargocentre)

Address:

Aéroport de Luxembourg L-1110 Findel Luxembourg
B.P. 61 L-6905 Niederanven

Phone:

(+352) 24 56 95 90 (transit & export)

Phone:

(+352) 24 56 90 12 (import)

Fax:

(+352) 2456 90 50 (transit, export & import)

Email address:

transit.findel@do.etat.lu

Website:

https://douanes.public.lu/fr.html

00.00 - 24.00 non-stop
Bettembourg

Address:

Terminal Intermodal Eurohub Sud L-3434 Dudelange Luxembourg
BP 39, L-3201 Bettembourg

Phone:

(+352) 2818-5599

Email address:

brbettembourg@do.etat.lu

Monday to Friday from 08.00 - 17.00
Customs Office - Luxembourg-Howald

Address:

Croix de Gasperich L-1350 Luxembourg Luxembourg
B.P. 1122 L-1011 Luxembourg

Phone:

(+352) 2818-4.247 ou (+352) 2818-4.403

Fax:

(+352) 2818-4100

Email address:

centre.douanier@do.etat.lu

Monday to Friday from 08.00 - 17.00
Customs Office - East

Address:

6 rue de la Moselle L-6757 Grevenmacher Luxembourg

Phone:

(+352) 2818 - 3000

Fax:

(+352) 2818 - 3290

Email address:

centredouanier.est@do.etat.lu

from 08.00 to 17.00
Customs Office - North

Address:

2, rue Clairefontaine L-9201 Diekirch Luxembourg
B.P. 77

Phone:

(+352) 817045-1

Fax:

(+352) 81 70 45 71

Website:

https://douanes.public.lu/fr/acteur/bureaux/bureau_nord.html

from 08.00 - 17.00 non-stop
eDouane Helpdesk

Address:

L-1016 Luxembourg Luxembourg
B.P. 1605

Phone:

(+352) 2818 - 2000

Fax:

(+352) 2818 - 9201

Email address:

servicedesk@do.etat.lu

Website:

https://douanes.public.lu/fr/services-ligne/edouanes.html
Central Customs Revenue Office

Address:

22, rue de Bitbourg L-1273 Luxembourg
BP 1605, L-1016 Luxembourg

Phone:

(+352) 28 18 28 18

Fax:

(+352) 28 18 92 00

Website:

https://douanes.public.lu/fr/acteur/bureaux/caisse_centrale.html
Licensed Premises Service

Address:

Centre douanier Luxembourg-Howald Croix de Gasperich - 1, rue in Bouler L-1350 Luxembourg Luxembourg
B.P. 1122 L-1011 Luxembourg

Phone:

(+352) 28 18 44 88

Fax:

(+352) 28 18 41 50

Website:

https://douanes.public.lu/fr.html

from Monday to Friday from 08.00 - 17.00
Clothing Supply Service

Address:

Croix de Gasperich L-1350 Luxembourg Luxembourg
BP 1122, L-1011 Luxembourg

Phone:

(+352) 2818 - 4292

Fax:

(+352) 2818 - 4140
General Customs and Excise Inspectorate

Address:

22, rue de Bitbourg L-1273 Luxembourg-Hamm Luxembourg

Email address:

ida.accises@do.etat.lu
Luxembourg Revenue Office - Department for Luxembourg Centre

Address:

Croix de Gasperich - Rue in Bouler L-1350 Luxembourg Luxembourg

Phone:

(+352) 2818-4499

Fax:

(+352) 28.18.41.00
Luxembourg Revenue Office - Luxembourg North Department

Address:

2, rue de Clairefontaine L-9220 Diekirch Luxembourg

Phone:

(+352) 81.70.45-1

Fax:

(+352) 81.70.45.71

2 of 19 bodies shown

Procedures

Registration for VAT Economic Operator Registration and Identification (EORI) number Tariff classification of goods (CN/TARIC code)

Links

Further information

Legal references

Règlement (UE) n° 952/2013 du Parlement européen et du Conseil du 9 octobre 2013
établissant le code des douanes de l'Union
Règlement délégué (UE) n° 2015/2446 de la Commission du 28 juillet 2015
complétant le règlement (UE) no 952/2013 du Parlement européen et du Conseil au sujet des modalités de certaines dispositions du code des douanes de l’Union
Règlement d'exécution (UE) 2015/2447 de la Commission du 24 novembre 2015
établissant les modalités d’application de certaines dispositions du règlement (UE) no 952/2013 du Parlement européen et du Conseil établissant le code des douanes de l’Union

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