MultiLine is an e-banking service made available by 8 banks allowing its users to access different services:

• check account statements and balances;
• make domestic, cross-border and international payments;
• carry out direct debits with respect to invoices;
• manage accounts in banks abroad using the 'request for transfer' (RFT) function (international cash management).

Objective: MultiLine is used to settle (pay) all types of invoices or contracts regardless of the underlying commercial consideration (payment of employees' salaries, purchase of movable or immovable assets, delivery of goods, tools, machinery, services, etc.).

Who is concerned?

The MultiLine service is suitable for any business:

• with more than one bank account;
• checking the positions of different bank accounts;
• carrying out a large number of transfers each month;
• dealing with large payment amounts;
• often using direct debits;
• wishing to manage the business’ bank accounts held abroad;
• wishing to download payment order files and account statements with the possibility of automating exchanges between an accounting software and MultiLine.

What are the prerequisites?

The prerequisites to accessing MultiLine are the conclusion of a MultiLine service agreement and the obtaining of a LuxTrust certificate (which requires a minimum level of configuration in terms of equipment, system, browser and firewall).

How to proceed?

Description of MultiLine

Application terms and conditions

Functionalities:

• check all bank accounts via a single connection;
• manage bank accounts;
• transmit national or international payment orders;
• view account statements and information;
• download payment order files and account statements;
• search for and check data, etc.

Cost: the cost of using MultiLine consists of the cost of the LuxTrust certificate and the MultiLine agreement and bank charges.

Set-up and execution times: the set-up time may vary from 2 to 4 weeks depending on the number of banks involved. This includes the time required to obtain the LuxTrust Smartcard.

A payment can be executed on the same day if the transfer is sent to the bank before a certain time (it can vary from one bank to another).

Advantages and disadvantages

Advantages

• easy management of several national and international bank accounts anytime and anywhere;
• multi-user solution meeting the advanced management requirements of authorised signatories;
• highly-secure centralised platform;
• database memorising all bank details of beneficiaries, etc.;
• solution that simplifies cash management;
• multilingual service (French, English, German);
• based on modern (web-based) technology;
• compatible with accounting programmes.

Disadvantages

• the LuxTrust certificate is a requirement;
• minimum level of configuration required on workstations with access to the service.