Receiving childcare service vouchers (chèque-service - CSA) for out-of-school childcare

This page was last modified on 30-08-2016

This page is currently being updated.

The CSA is a benefit-in-kind scheme which entitles parents to reduced rates for education and childcare services in a non-formal education setting depending on the number of places available. The state contribution—i.e., the amount of CSA—and the parents' financial contribution are calculated on a case-by-case basis according to the parents' income, the number of children in their household and the number of hours spent by the child in non-formal education. The CSA is paid to the service provider.

Parents must choose a service (education and childcare service and/or parental assistant) that satisfies the criteria for being approved as a "CSA provider" criteria and meets certain quality requirements.

The CSA is a measure introduced by the Luxembourg government to support the integration of children in local communities in Luxembourg society and foster their schooling in Luxembourg's basic education system. It is part of the government's public service remit, which seeks to strengthen social cohesion by offering equal opportunities to all children.

Forms / Online services

Carry out your procedure:

  • By downloading a form

    • Demande d’adhésion aux chèques-services accueil (CSA) pour les non-résidents

Who is concerned

The CSA is available for all children:

  • living in Luxembourg or;
  • whose parent or legal guardian is a national of a Member State of the European Union working in the Grand-Duchy of Luxembourg.

Prerequisites

To receive the CSA, the child must:

  • be under 13 years of age; and/or
  • still be in the basic education system.

For non-resident workers, further conditions must be satisfied, i.e.,:

  • parents or legal guardians must be registered with the Joint Social Security Centre (Centre commun de la sécurité sociale);
  • they must be receiving the Luxembourg family allowance for the child for whom they are seeking the CSA.

How to proceed

Signing up to the CSA scheme

To benefit from the CSA, parents residing in the Grand-Duchy of Luxembourg who wish to receive the CSA for their child must go in person to the communal administration of their place of residence.

Non-resident European nationals working in Luxembourg who wish to receive the CSA for their child must go in person to the offices of the Children's Future Fund (Caisse pour l’Avenir des Enfants - CAE) or submit the relevant form by post.

A personal membership card is issued for each child free-of-charge once a membership agreement with the communal administration, or the CAE (for non-residents), has been signed by the child's parent/legal guardian. Application for membership is possible throughout the year.

Applications for membership of the CSA scheme must be filed in the child's commune of residence, or with the CAE for children of non-residents, and not in the commune where the childcare establishment is located.

The membership agreement contains the child's personal details (full name and address) and establishes the value of the CSA. It is valid for 12 months from the date of signing and must be renewed on each anniversary date. Parents are responsible for renewing their membership of the scheme before the expiry date. Failure to renew the card will result in the CSA being stopped.

Under exceptional circumstances, and for duly substantiated reasons, the applicant's membership in the scheme may be limited to 3 months.

The contract also mentions:

  • the CSA rates for the child in question;
  • the number of free hours;
  • the number of hours at the "CSA rate";
  • the number of hours at the “socio-familial rate”;
  • the parents' financial contribution per main meal;
  • the length of the membership and the start and expiry dates.

Choosing a service provider

Parents must choose a service (education and childcare service and/or parental assistant) that satisfies the criteria for being approved as a "CSA provider" criteria and meets certain quality requirements.

Membership in the CSA scheme does not exempt parents from registering their child(ren) with the childcare establishment of their choice. Children are admitted according to the number places available and in line with the service providers' priority admission criteria.

Applicants must sign an education contract with a CSA provider.

Details to be provided

The communal employee handling the registration will need to input the following compulsory data:

  • the child's full name;
  • the child's national identification number;
  • the full names of the child's parents or legal guardian(s);
  • the child's address;
  • the billing address;
  • the number of children in the household;
  • the child's birth order in the group of siblings for whom the parents are receiving family allowances (applied for from the CAE);
  • the preferred language of communication (German, French, Luxembourgish, English, Portuguese or Serbo-Croate).

If the parents wish, the communal employee can also input the following optional data:

  • household income;
  • parents' agreement to set up a direct debit.

Additional reduction

Household income details are required if the parents wish to receive an additional reduction under the CSA scheme.

The child's parents/legal guardian must produce recent copies of all of the documents required to establish the household's current income:

  • a copy of the most recent tax return or, failing this, an income certificate issued by the ACD;
  • any documentary proof of the household's income—a recent annual salary, pension or unemployment certificate, or an income certificate issued by the CCSS—if the income of the applicant is not subject to tax on the basis of taxable income;
  • for non-residents, documentary proof issued by the competent authorities for members of the household who are not liable for tax in Luxembourg; or
  • failing this, any other documentary proof of current income. Married couples and couples joined under a civil partnership are treated in the same way.
If the applicant cannot, for reasons beyond their control, produce one of these documents, the household's taxable income can be certified by any other relevant document issued by the employer.

The communal employee may ask for further documentary proof of the household's income.

Should the parents not wish to disclose their income details, the amounts provided for in the last category of the parental contribution scale, entitled "no income details provided", are applied.

Applicants are strongly recommended to get in touch with their commune of residence, or the CAE, in advance to find out exactly which supporting documents will be required for the application.

Note: if the monthly taxable income is more than 4.5 times the social minimum wage, i.e., EUR 8,645, or if the annual taxable income exceeds EUR 103,736, the maximum rates will apply and income details will not be required.

Re-billing

If a mistake is made in calculating the benefit, or if there is a change of income under the membership agreement, the applicant can ask the CAE to amend their application. In that case, all relevant supporting documents must be provided.

If the mistake concerns the details of the childcare provided by the service provider, or the applicable rate, the applicant can ask for the services billed by the service provider to be recalculated.

Value of the CSA

The membership agreement establishes the value of the CSA, which is specific to the child's socio-familial situation.

Beneficiaries

Free childcare

CSA rate

Socio-familial rate

Full rate

Children from households with income that is less than 3.5 times the social minimum wage

0-3 hours/week

4-24 hours/week

25-60 hours/week

> 60 hours/week

Children from households with income that is more than 3.5 times the social minimum wage / 0-24 hours/week 25-60 hours/week > 60 hours/week

Children from households receiving the guaranteed minimum income (RMG), or children facing the threat of social exclusion or at risk of poverty

0-25 hours/week

26-60 hours/week

/

> 60 hours/week

Current scales

Tables showing the government's financial contribution scales depending on the type of childcare service selected can be viewed/downloaded by clicking on the following links:

Who to contact

Ministry of Education, Children and Youth
29, rue Aldringen
L-1118 - Luxembourg
Postal box L-2926 Luxembourg
Luxembourg
Phone: (+352) 247 85100
Email info@men.lu

Opening hours
Mon.-Fri. from 8.30 to 11.30 and from 14.00 to 17.00